ARTECH

HOTEL MANAGEMENT SOFTWARE OVERVIEW

eZee FrontDesk Hotel Software is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. eZee FrontDesk is installed in more than 46 countries round the globe with a support centre in 10 countries. eZee Front Desk is the modern solution which has whole range of integrated modules to cover every aspect of property management. The generalized version of eZee FrontDesk Hotel reservation software is wide accepted worldwide with due to its state-of-art technology and extremely easy to use in nature. The major modules of the latest eZee FrontDesk constitutes of Easy Check-in / Check-out, 2 Click guest reservation, Group Management, House Keeping, Night Audit, Travel Agent, Guest History and lot other.

SOFTWARE FEATURES
Key Features

Hotel status from main screen with easy Check in Check Out
Guest Room Reservation
Group Management/ Operations
Direct Billing/ City Ledger Database
Guest Photo can be taken at Check in
eZee FrontDesk is available on Local Area Network
Guest can be assigned different Room Rent and Rate Type
Comprehensive User Management to control/restrict User Functions
Integration with Magnetic Reader to check in using Driving license, ID Card, Passport, Credit Card and Business Card
Flexible Room Rent Management at any juncture of the Guest Stay
Simple Back up and Restore Database Operations for Data Security
Transaction management with insert, delete & restore feature
Expense Management with Account Receivable, Account Payable and Paid out voucher
Credit Card Payment Authorization (Open credit card transaction)
Hotel's Configuration Viz. Room Rate, Rate Type, Amenities, Desk Clerk etc.
House Keeping Module for better Room Control
Lost Item and Found Item Register
Facility to record Guest Message and Delivery status
Easy to Use Address Book for Contact Management
Facility to Export Reports in PDF, Word and XLS format
Reminder Feature for Desk Clerk to set Reminder for own/ other Desk Clerk
Ability to set up Seasonal Rates for Hotel
Allows Payment transaction in Multiple Currency
Facility to set up special rates for each Travel Agent/Business Source separately
Ability to keep track of Business Source for Marketing Department
An intelligent Built in Yield Management system which helps you achieve Higher occupancy
new
Audit Trails - who changed, what and when!!
new
Customized Folio Notices and Thank You Messsages
Integration with Call Account Software
Advance Guest Database
Room Change/Room Exchange
Daily Reservation and Rooming List
Color code for different Room Status Viz. vacant, occupied, Reservation etc.
Cash Drawer for Desk Clerks
Phone and Address Book
Multiple Guest Folio, Direct Billing Folio and Receipts
Foreign Currency Folio
new
Guest Laundry Modules
Automatic Folio Routing Instructions
Printing Breakfast/Meal/Package Coupons
Internal Messaging System
Configuration of Slab Tax

Other Features

Easy to Locate, retrieve and Edit Past Guest Folio
Early Check In/Late check outs
Software may be configured at any time without impacting past rental data
UNDO room status facility with Reports
UNDO/Void Checking/Check out, with Audit Trail
Guest database with advance search, export & import facility
Automatic and manual data back up
Detailed Guest History
Weed out trouble customers by marking them as DNR (Do Not Rent)
Room Block for Maintenance
Guest Laundry and Hotel Laundry
House Keeping Module
Guest Relationship Management
Time Attendance and HR Module
Web Based Reporting – eZee ReportAnyWhere

Basic Features
True 32-bit Windows application designed to run on 98 SE/ME/NT/2000/XP application with network compatibility on local area network
Driven by latest .NET technologies
Secure Microsoft SQL Server 2005 database - Express Edition
Full network support, can connect unlimited number of PC’s to one database for concurrent user operations
Extended Customer Support via phone, fax, e-mail website and Chat
Completely Configurable as per end user requirement

Integrations
Integrated with Financial Accounting system like Quick Books and Tally
Integrated with Call Accounting software, Phone Systems and PABX
Integrated with eZee BurrP! – Restaurant and Bar Management Software
Integrated with eZee Reservation – Web Based Reservation Engine
Integrated with eZee Centrix – Web based reservation Channel Management software
Integrated with Door Locks System
Integrated with Credit Card Processing gateways
Integrated with Digital Guest Signature Device
Integrated with Scan Shell ID/DL, Passport and Business Card Reader

Reports
Customized reports on demand available now.
Charts for better representation of data
Daily Collection, Revenue and Rooming List Reports
Daily Guest Balance Report
Daily Guest Arrival List
Guest Folio and Receipts
Direct Billing Folio
City Ledger and Aging Report
Hotel Statistics Report
Night Audit Reports
Monthly Sales Report
Monthly Credit Card Report
Monthly Other Charges Report
Monthly Statistics Report
House Keeping Reports
Guest Stay Summary
Monthly Travel Agent Commission Report
Charts for better representation of data
Reports can be customize on certain level
Password protected reports
Summary reports for the exact picture of the property at a particular time
Receipt or Folio printing
Flexible automatic invoice printing if desired
View / Download the reports

How easy-to-use eZee Front Desk is ?

Due to our huge Hotel operational experience we have designed eZee Front Desk with usability point of view rather than technical. Most of the properties have various departments viz. Front Desk Department, Reservation Department, House Keeping Department and Accounts department.